Responsible Gaming – Our Commitment to Player Wellbeing

A Safe and Enjoyable Experience for All

At Kong Casino, we are committed to promoting responsible gaming. While we want all players to have fun and enjoy our games, we understand that for some, gambling can become more than just entertainment. That’s why we actively support tools, policies, and educational resources to help players stay in control.

What is Responsible Gaming?

Responsible gaming means:

Gambling for fun, not as a source of income

Recognizing and respecting your limits

Understanding the risks of gambling addiction

Taking breaks and setting boundaries

Reaching out for support when needed

Kong Casino’s Tools for Responsible Gambling

We offer a full suite of tools designed to help players manage their habits:

Deposit Limits: Set daily, weekly, or monthly caps on how much you can deposit

Loss Limits: Choose how much you’re willing to lose in a set period

Session Time Reminders: Get alerts to help manage how long you’re playing

Time-Outs: Temporarily block access to your account for short-term breaks

Self-Exclusion: Deactivate your account for extended periods if you feel at risk

These tools are available within your account settings or by contacting our support team directly.

How We Identify Problematic Behaviour

Our trained staff continuously monitors for patterns that may indicate problem gambling, such as:

Repeated attempts to exceed deposit limits

Significant changes in gameplay duration or spending habits

Reports of financial hardship due to gambling

When we detect signs of potential harm, we will reach out proactively to offer resources and recommend the use of self-exclusion tools.

Supporting Canadian Players

We encourage all players to educate themselves on responsible play. If you believe you or someone you care about may have a gambling problem, there are confidential resources available across Canada, including counselling, financial assistance, and support groups.

Kong Casino supports and aligns with best practices established by responsible gaming organizations and regulatory bodies to ensure a safe and ethical gaming environment for all.

Final Word

Your wellbeing is more important than any win. Gambling should be exciting and fun—but never harmful. If it ever stops being enjoyable, we’re here to help you take a step back, re-evaluate, and access the support you need.